Terms and Conditions of Sale

Effective Date: September 10, 2026

1. Introduction

Welcome to Lounge Body LLC. These Terms and Conditions of Sale ("T&Cs") apply to all purchases made through our website, loungebody.com. By placing an order with us, you agree to be bound by these T&Cs. Please read them carefully, as they contain important information regarding your rights and obligations, as well as limitations and exclusions that may apply to you.

2. Company Details

Lounge Body LLC is a limited liability company registered in the State of Florida, United States. Our registered address is 35 Dottie Pass, Largo, Florida 34643, United States. You can contact our customer support team at help@thesupport.io or by calling us at +1 727-531-1194 during our support hours, which are 8:00 AM to 6:00 PM CST, Monday through Friday.

3. Scope of Application

These T&Cs apply to all sales of products made to customers within the United States through the website loungebody.com. They supersede any previous terms and conditions and constitute the entire agreement between you and Lounge Body LLC.

4. Orders

When you place an order on our website, you are making an offer to purchase the products listed in your order. We reserve the right to accept or reject your order at our discretion. An order confirmation will be sent to you via email, but this does not signify our acceptance of your order. A contract is formed only when we dispatch the products to you.

5. Prices and Payment

• All prices displayed on our website are in U.S. Dollars and are exclusive of applicable taxes and shipping fees, which will be added to the total amount due at checkout.
• We accept various payment methods including credit cards and PayPal. By providing your payment information, you represent and warrant that you are authorized to use the payment method you have provided.
• We reserve the right to change prices at any time, but any price changes will not affect orders that have already been accepted.

6. Delivery

We deliver to addresses within the United States. The estimated delivery times are between 5 to 9 business days from the date of dispatch. While we strive to meet these delivery times, we cannot guarantee specific delivery dates. Delays may occur due to unforeseen circumstances, and we shall not be liable for any such delays.

7. Returns and Refunds

• We accept returns for products within 14 days from the date of delivery, provided they are unused, in the original packaging, and in a saleable condition.
• To initiate a return, please contact our customer support team at help@thesupport.io.
• Refunds will be processed to the original payment method used at the time of purchase once we have received and inspected the returned products.

8. Limitation of Liability

To the fullest extent permitted by law, Lounge Body LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the products; (ii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; and (iii) any conduct or content of any third party on the website.

9. Force Majeure

Lounge Body LLC shall not be liable for any failure to perform its obligations under these T&Cs if such failure is due to an event beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

10. Governing Law

These T&Cs and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

11. Dispute Resolution

Any disputes arising out of or relating to these T&Cs shall be resolved through negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration under the rules of the American Arbitration Association in the State of Florida. The decision of the arbitrator shall be final and binding on the parties.

12. User Obligations

• You agree to provide true, accurate, current, and complete information about yourself as prompted by our order form.
• You agree to maintain the confidentiality of your account and password and accept responsibility for all activities that occur under your account.
• You agree not to use the website for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction.

13. Changes to T&Cs

We reserve the right to update or modify these T&Cs at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

14. Contact Information

If you have any questions about these T&Cs, please contact us at:

• Email: help@thesupport.io
• Phone: +1 727-531-1194
• Mail: Lounge Body LLC, 35 Dottie Pass, Largo, Florida 34643, United States